The Innocode Citizen App

The expectations of modern communication is erasing the divide between tools used by the best digital media houses and those used by local government to communicate with citizens. Innocode offers a citizen platform built on nearly ten years of digital technology development collaboration with leading Scandinavian media houses. The solution lifts cities’ citizen involvement and information work into the mobile age.

It’s all about people and what they are passionate about

It’s all about relevance and user value. We think locally and globally. Locally in terms of what engages at the hyperlocal level in local communities. Globally in terms of what companies like Facebook and Google do and how it changes user behavior and expectations. We want city government to take control of the content and once again own the communication channel with citizens, and we want it to be simple, useful, live and engaging. That is why we have developed tools that put local city government back in the driver’s seat.

The Sandefjord Citizen App

Take back control of the city’s information channel

In a world full of content, how is the city going to reach the individual? Relevance is the key word. Information of real significance to the local community, and the sharing of such information, has always engaged. This will continue to be the case.

Facebook and a few other global players cannot alone solve citizens’ needs for participation, information and proximity to local processes. Few realize that a typical Facebook post normally reaches only 3 to 6 percent of the municipality’s followers. Even fewer consider that they are letting Facebook’s algorithms decide who will see the posted information.

We are proud to offer technology that facilitates collaboration between city government, voluntary organizations, local businesses and residents. Valuable to the individual in terms of access to information, proximity to and participation in the local community and overview over what happens where they live. Valuable to city government in terms of simplicity, visibility and the ability to provide citizens with the experience of being an active part of an active community.

Local resources need digital visibility

Strong and safe communities will need volunteerism and local commitment and engagement also in the future. Tomorrow’s solutions to community tasks may be entirely dependent on making the right choices and developing new solutions for interaction and cooperation between the city and local voluntary organizations today.

When the municipality invites teams, clubs and associations to the new citizen service, it helps solve the rapidly growing digital invisibility problem; Many local volunteer organizations struggle to reach out to the local community with information about the important work they do and what they offer.

Gathering information and events from the local community

Through our support tools Community and Calendar, we can gather events and news from the entire local community - the municipality, sports, culture, and voluntary work. This creates a content base with high interest in the Citizen App - where the user can segment themselves and specify what is relevant to each individual. By creating digital visibility for local actors, we also build a relevant, frequent channel for the resident - and at the same time, we create a powerful, outward-facing channel for the municipality or the city.

The Citizen App

The Citizen App is an easily manageable and dynamic direct channel between residents and the municipality. In the app, information, services, and data are gathered in one place, with minimal administrative handling.

More on the Citizen App

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