The Citizen App is a straightforward and dynamic direct channel between citizens and the municipality. It centralizes information, services, and data in one location – with minimal administration. To ensure its relevance for frequent use, the Citizen App also incorporates local teams, associations, volunteers, and event organizers within the municipal community.
SPEAKER CITIZEN 2026 | Varg Gyllander has spent twenty years working the sharp end of crisis communications, advising organisations through data breaches, reputational crises, and the moments when leadership is tested most. His work returns again and again to the same question: what does a crisis actually do to the people in the middle of it?
SPEAKER CITIZEN 2026 | Anna Teljfors works at the Swedish Civil Defence and Resilience Agency (MCF) and has spent the better part of a decade shaping how public institutions communicate with citizens when it matters most. She is one of the authors behind Om krisen eller kriget kommer – the guide that has become a reference point for crisis communication across the Nordic region.
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