What is Community?

Community gathers content from the local community and allows associations and organisations to publish their own material.

It’s a support tool for the Citizen App, but can also be used by municipalities that don’t use the app — to collect community content in one place online.

Why choose Community?

For municipalities

  • Reduce administration. Associations and organisations publish on their own – you keep control.
  • An alternative to Facebook. Enable local organisations to publish independently of social media.
  • Richer content. Get more local updates without extra work.
    Strengthen collaboration. Give local actors a direct channel to residents.

For associations and organisations

  • Own publishing channel. Share news and updates directly.
  • Reach more residents. Use the municipality’s platform and reach.
  • Simple self-service. Publish anytime without contacting the municipality.
  • Visibility in the app. Your content appears both on the web and in the Citizen App.

For residents

  • Everything in one place. Follow all local associations and organisations in one feed.
  • Up-to-date content. Get updates directly from the source.
  • Personalised. Choose which organisations you want to follow.
  • Push notifications. Receive alerts from the Citizen App when your favourite organisations publish new content.

How it works

1. Invite content providers
The municipality invites associations, sports clubs, cultural actors, and municipal units to become content providers.
It’s also possible to register independently and, after municipal approval, become a content provider.

2. Simple self-service
Each provider gets access to an easy-to-use interface where they can:

  • Publish news and updates
  • Upload images and documents
  • Edit or remove their own content

3. The municipality stays in control
You decide:

  • Who can become content providers
  • Whether content should be published directly or require approval first
  • How the content is displayed on the web and in the app
  • Which categories and tags are available

4. Automatic distribution
The content is automatically published:

  • On a web version where each organisation has its own subpage
  • In the Citizen App

Features

For content providers

  • Easy publishing tool.
  • Create news and updates.
  • Upload images and files.
  • Preview before publishing.
  • Edit or remove own content.

For municipalities

  • Manage content providers, permissions, and content.
  • Choose between direct publishing or approval flow.
  • Moderate and edit content when needed.

For residents

  • Follow specific organisations and community actors.
  • Receive push notifications when favourites publish new content.
  • Filter content by category and provider.

How municipalities use Community

Sunnfjord Municipality

Sunnfjord uses Community to give local actors their own voice. From local councils to sports clubs – everyone can share news directly with residents.
Results:

  • Increased usage of the Citizen App
    See the web version here
  • Strengthened cooperation between the municipality and the community
  • More active content providers

See the web version here

Västerås Municipality

Västerås uses Community primarily internally for its municipal units. Community centres, family hubs, and other units publish their own content directly to residents.
This has streamlined communication and enabled each unit to quickly share relevant information.
Results:

  • Municipal units reach residents directly
  • More content without added administration

See the web version here

Get started

Want to know more about how Community can help you engage local associations and organisations as content providers? Contact us.

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