Support

How to Contact Our Support Effectively:

Innocode Products (Superlocal, Calendar, and Community):

All support requests related to our licensed products should go through the Support Chat – click the chat icon in the bottom right corner inside Superlocal or in the Control Panel for Calendar and Community.

Tips:

  • Please submit your request in English for the fastest possible response
  • Include a screenshot or link that illustrates the issue
  • If the issue concerns a specific user/customer, provide their name, username, or ID, and preferably a link to the connected social media account where content has been imported

Other Development Projects:

For other development projects, please email support@innocode.no and copy your assigned project manager or customer contact at Innocode.

Contact us

If you would like to learn more about our products and services, please contact us via phone or email with the following addresses below.

New Clients
post@innocode.no
Support - Hosting and WordPress clients
support@innocode.no
Support - Products
Support chat on SuperLocal