Emergency preparedness information – right in your pocket
The Innocode Citizen App’s new offline feature ensures that important information, documents, and contact details are always available on residents’ phones.
The information is downloaded and stored locally on the phone, meaning residents can still open documents, read instructions, and find important phone numbers directly in the app.

Many local governments distribute printed material with titles such as "If Crisis Comes", but what happens if you're out and about or can't find it when something happens? With the Citizen App, the same type of critical information is right in your pocket – always accessible.
This can include:
- Emergency preparedness information
- Instructions during crises
- Information about shelters or preparedness points
- Important phone numbers
- Guides and documents
For the resident
Residents always have access to important guidance on their phone – even during power outages and network disruptions.
For the local government
The municipality can easily add and structure information in the app's CMS. Once content is published, it is downloaded to users' phones and remains available in the app even offline.
The municipality can update the content and what should be available offline at any time.
Content that can be uploaded and saved offline, in the phone
- PDFs
- Image files
- Phone numbers
The offline feature makes the Citizen App a robust information channel during crises and disruptions, when other digital channels are not functioning.

